Welcome to REN Think

THINKING IN COMPLEXITY

adaptive performance under pressure

how systems, interactions & thinking shape perfoRMANCE

Mission

We work with people and teams in high-stakes systems to strengthen thinking, decision-making, and coordination in complexity and under pressure.

Approach

Ren Think is grounded in human factors and safety science, and informed by experience of real work in complex, high-stakes systems. We specialise in how systems, teams, and patterns of interaction shape thinking, decision-making, and performance, particularly under pressure, uncertainty, and risk.

Services

Ren Think provides facilitated sessions, workshops, and programmes to strengthen thinking, decision-making, and coordination in complex, high-stakes work.


Targeted support for service development, learning after incidents, and individual practice under sustained pressure.


Keynote speaking for organisations, boards, leaders and teams.

CONTACT REN THINK

director : rachel broadley

Ren Think Director, Rachel Broadley

Dr Rachel J. Broadley - B.Sc. (Hons), MB BS, FRCA, Tech.CIEHF

Practicing NHS Consultant Anaesthetist in the U.K.


10+ years of experience in facilitation of education and training in human factors, leadership and team performance

Time To Think® Facilitator

Chartered Institute of Ergonomics & Human Factors - Technical Member


Skilled keynote speaker across healthcare disciplines and wider safety-critical industry

transforming interactions

into trust, insight, and adaptive performance.

The passion and knowledge of the facilitator on this subject

Ren Think Director, Rachel Broadley

transforming interactions

Interaction with technical medical equipment

Human Factors

Team INTERACTIONAL Skills

Team INTERACTIONAL Skills

INTERACTIONS of humans within an environment, with systems and processes, tools and technology.

Healthcare Hospital team in critical setting

Team INTERACTIONAL Skills

Team INTERACTIONAL Skills

Team INTERACTIONAL Skills

INTERACTIONS of humans with each other, whether in stable, long-lasting teams or coming together for a specific task or working towards a particular goal.

smiling people at a meeting looking engaged and interested

Psychological Safety

Team INTERACTIONAL Skills

Psychological Safety

Being confident an INTERACTION will be experienced in a positive and productive way.


Rachel was an engaging presenter & her delivery was in such a way that it was thought-provoking and inspiring


Delegate - Thinking on the Frontline

EDUCATION - SERVICE DEVELOPMENT - TEAMS - INDIVIDUALS

'Thinking on the Frontline'

Bespoke WORKSHOPS - Presentations & Keynote speaking

'ADAPTIVE PERFORMANCE UNDER PRESSURE'

clinician caring for critical patient

A one-day facilitated workshop exploring behavioural human factors, team skills and psychological safety.


Examining the cognitive skills (situation awareness, decision-making, managing pressure) and behavioural skills (communication, leadership, professionalism) essential for optimising performance.


'ADAPTIVE PERFORMANCE UNDER PRESSURE'

Bespoke WORKSHOPS - Presentations & Keynote speaking

'ADAPTIVE PERFORMANCE UNDER PRESSURE'

group of medical staff having professional conversation

Half-day facilitated workshop exploring psychological safety as a condition for effective performance in complex systems - and why it is often fragile, uneven, and difficult to sustain under pressure.


The workshops take a practical, systems-informed approach, focusing on how leadership, interaction, and context shape people’s ability to think clearly, contribute meaningfully, and coordinate effectively in real work.


Bespoke WORKSHOPS - Presentations & Keynote speaking

Bespoke WORKSHOPS - Presentations & Keynote speaking

Bespoke WORKSHOPS - Presentations & Keynote speaking

Please get in touch to discuss any specific needs for your organisation and/or teams.

SERVIce development & post-incident support

SERVIce development & post-incident support

Bespoke WORKSHOPS - Presentations & Keynote speaking

productive planning meeting

We provide targeted support for service development and learning after incidents.

Our approach focuses on understanding how system conditions, interactions, and pressures shape performance, supporting meaningful learning, recovery, and practical improvement without blame or oversimplification.

INDIVIDUAL SUPPORT

SERVIce development & post-incident support

INDIVIDUAL SUPPORT

1:1 Support

We offer confidential support for individuals navigating demanding roles and difficult moments. The focus is on listening to clients, exploring uncertainty, and understanding how context, expectations, and pressure influence practice.


Access to fully accredited coaches - please get in touch for further details.



TEAM SUPPORT

SERVIce development & post-incident support

INDIVIDUAL SUPPORT

Team Support

We support teams to pause, reflect, and make sense of how their work unfolds day to day. This includes exploring how information is shared, how decisions are shaped in real time, and how teams respond when situations become stretched or ambiguous, with the aim of strengthening collective understanding and day-to-day working relationships.

testimonials

“I’ve been inspired about all the things she talked about”


“Provided a good understanding and awareness of psychological safety and what changes I can take personally.”


Psychological Safety Workshop
Operating Theatre Practitioners, NHS


"Very interactive - not just being talked at."


“Pertinence of each subject and how it needs to be applied further to improve the quality and safety of care.”


‘Thinking on the Frontline’ - 1 Day Workshop
Delegate Feedback, NHS



"Psychological Safety needs to be true within all levels of the organisation"


“Psychological Safety presentation was fantastic.”


Psychological Safety Keynote Speech
Safety Conference Attendees, NATS Air Traffic Control Services

Contact ren think

Get In Touch

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